WildAire Shipping Policy

In order to receive a wine shipment, someone 21 years or older must sign for it.

We can legally ship wine to 46 states plus the District of Columbia.  We are not licensed to ship wine to the following states: KY, MD, MS, PA, UT.  

If you live in DE, OK, RI or SD, you have to visit the winery in order for us to ship to you.  Please remind us in the message of the order of your visit. 

If you are visiting Oregon you can always pick up your wine at the tasting room. Just select 'I will pickup' during Checkout and we will contact you to arrange pickup.

Orders received by 11am Pacific weekdays will be shipped the following business day.  

For ground orders it is best to time shipping so that wine leaves the warehouse Monday or Tuesday to avoid weekend storage in an uncontrolled facility.  Leave us a note if you'd like us to hold your wine until the upcoming Monday or Tuesday.

For 3-day Air orders, the shipper will automatically hold wine until Monday if they receive your order on a Wednesday or later.  This is also to avoid weekend storage in an uncontrolled facility.

Hot or Cold Weather Warning

Due to the sensitive nature of wine, there is a possiblity it can be damaged due to extreme hot or cold temperatures during transit. If you choose to have us ship your wine during extremely cold weather we highly recommend you select the Next Day Air shipping option, or if you prefer, choose the Ground shipping option but request that we delay shipment until weather improves. You can request the delay in the Shipping Comments field during Checkout.

 

WildAire offers Cold Chain Shipping during the summer

WildAire has teamed up with FedEx to offer a refrigerated summer shipping solution to the Midwest and East Coast. Temperature controlled shipping allows your wine to reach its final destination in the best condition possible, no matter the weather.

Cold Chain Benefits:  

  • Avoid having your order held for indefinite periods of time due to high temperatures.
  • Refrigerate wine throughout transport to preserve wine integrity.
  • Delivers your order by 10:30am on scheduled delivery date.

How Cold Chain Works:

The wine travels in constant refrigeration from WildAire's storage facility to a main FedEx hub. Once at the hub, the wine remains refrigerated until transferred to a delivery truck, where it's considered a Priority Overnight package. It will be delivered that same morning, usually by 10:30AM, or Noon for more remote areas.

The orders will be staged for Monday morning shipment on our temperature controlled truck to the FedEx transfer facility in American Canyon, where they will be staged for Sunday shipment on one of the FedEx hub runs.

The orders will hit the hubs and be out for delivery on the following Tuesday (Midwest states) or Wednesday (East Coast). The total transit time from the noon deadline to delivery will be 11 to 12 days.

Cold Chain Season Dates:

Southern Hubs (Atlanta, Dallas, Orlando): May 19th – October 20th

Northern Hubs (Chicago, Newark): June 2nd – October 13th

WildAire Direct Cold Chain Pricing:

The following rates include packaging, labor, delivery costs, and applicable taxes.

Size Bottles Cold Chain Price

750ML    1    $38.00 
750ML    2    $42.00 
750ML    3    $45.00 
750ML    4    $53.00 
750ML    5    $56.00 
750ML    6    $62.00 
750ML    7    $68.00 
750ML    8    $72.00
750ML    9    $79.00 
750ML    10    $84.00 
750ML    11    $87.00 
750ML    12    $93.00

WildAire makes every effort to ensure your wine arrives safely and will notify you if we think your shipment will be at risk. We are happy to accomodate your shipping requests but we cannot be held responsible if wine is damaged during shipping due to harsh weather conditions. Thank you for understanding.

Please do not hesitate to Contact Us regarding any questions about shipping.

Return Policy

We are happy to accomodate your shipping requests but we cannot be held responsible if wine is damaged during shipping due to harsh weather conditions. We will replace wine if the packaging is at fault. If there are any issues with your order, please notify info@wildairecellars.com or call (503) 851-3689.   

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